STORY: COSMETIC FAILURES

SCRIPT #553 SHOOT: 4/9/04

AIRDATE: Monday, April 19, 2004

DHC Master #19 Timecode: 20:11 Extreme makeovers can be

costly in more ways than just the

bank account. Before dental

patients give their consent to extensive

treatment, they should do their homework.

Dr. Linda Niessen looks at one case

of cosmetic dentistry that was a failure.

Sovt: 1:34 Details in today’s Dental Health Check.

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SANDEE JONES WALKING IN

SUPER: Arlington :02-07 Sandee Jones spent five years

and about 20-thousand dollars trying

to fix the problems created by

bad cosmetic dentistry.

SUPER: Sandee Jones :10-15 (“I’ll just put crowns on them and

Cosmetic Dental Patient you’ll be good to go.”)

BEFORE PHOTO Sandee had 12 crowns placed on

her upper teeth, a decision she

felt the dentist pressured her

into making.

SANDEE JONES (“He (the dentist) said what do you think

and I said they are too small. I said I can

feel something’s not right. And he said

you’ll get used to them.”)

SANDEE AND DR. HOLLAR Dr. Susan Hollar, a dentist with extensive

training in cosmetic dentistry, came to

Sandee’s rescue. She removed the

porcelain crowns that were too small,

leaking, and causing major decay

problems.

SUPER: Dr. Susan Hollar :40-45 (“I don’t think a patient should ever

Dentist feel pressured. I think a patient should

do something like this because they are

ready and feel comfortable and confident

in the dentist.”)

DR.HOLLAR WITH PATIENT Dr. Hollar suggests patients check out

the credentials of the dentist before

agreeing to any cosmetic procedure.

DR. HOLLAR (“But it’s important for the patient to see work that the dentist actually did.”)

GRAPHICS Here are some reasons to be cautious:

when you feel there is a sales pitch;

Be cautious: or if there’s pressure to do the work quickly;

When there is a sales pitch or when the dental staff pushes financing

Pressure to do work quickly and jumps at the chance to check your

Staff pushes financing credit; if the treatment plan is more

Treatment more extensive extensive than you thought it would be; or if

Dentist rushes into permanent crowns the dentist rushes you out of temporary crowns into permanent crowns.

SANDEE JONES (“If I had to do it all over again, I probably

wouldn’t have.”)

ON CAMERA (STAND-UP CLOSE)

SUPER: Dr. Linda Niessen 1:23-1:28 Never make a decision until you

Baylor College of Dentistry get all your questions answered.

And don’t hesitate to get a

second opinion. For Baylor

College of Dentistry, Texas

A&M System, I’m Dr. Linda

Niessen, Channel 8 News.

Viewer information:

Dr. Susan Hollar

www.susanhollar.com

2411 Westwood Road

Arlington, TX 76012

817-261-3392

Dr. Hollar is an accredited

cosmetic dentist of the American

Academy of Cosmetic Dentistry.

For more information: see the

American Academy of

Cosmetic Dentistry website: